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Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online. We can access your system remotely, so you don't have to wait for a technician to come to you.
Outstanding Reputation
Since 1990, US Resources has been a respected leader in the community and the industry. Our proudest accomplishment is the extensive list of long-term clients who put their trust in us year after year.
Deep Industry Expertise
We only hire seasoned, professional technicians with at least 5-10 years of experience - usually many more. Our technicians continue their education on a regular basis, so they stay current with the latest technology. All this before service even begins - we won’t be training anybody on your dime!
Business Savvy
We work closely with each client to understand their unique business and IT challenges. From there we can design, evaluate, and execute technology solutions from a thorough understanding of the business benefit for your company.
One-Stop Shop
We offer comprehensive IT infrastructure management, including hardware and software, vendor relationships for your internet connectivity, website management, maintenance renewals, and any other related technology needs.
Proactive Service
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive Project Management
Our extensive management experience means we will handle every detail and coordinate vendors for all types of complex projects, so you can rest assured that your project will be completed on time and on budget.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
“Their personal service is like having my own (in-house) IT Staff. The single biggest benefit for my company is the quick response time to keep my computers up and running. I am an architectural firm that focuses on clients that need and expect their work turned around quickly. If I were to have computer down time this would put my business relationships in jeopardy, and USR’s staff has kept me up and running for seven consecutive years. Their personal service is like having my own (in-house) IT staff, yet they provide me with the extensive knowledge of a much larger company. The engineers at USR remember me and my set up. They treat me and all customers like close friends and I wouldn’t trust my business operations to anyone else. Nothing is worth the risk of losing my customers.“
“US Resources doesn’t talk in tech-speak. They explain what is needed in a way I understand so I don’t have this fear I’m being sold something I don’t really need. If you are looking for an IT support company that will provide you with peace of mind so that you can focus on your business, then US Resources is the company for you. They don’t talk in tech-speak, they explain what is needed in a way that you can understand so that you aren’t fearful of being sold something you don’t really need. US Resources is knowledgeable, honest, and responsive. Other firms may say that, but USR backs it up every time..”
“US Resources really stands out in their commitment to follow up, ensuring that we are satisfied with ALL of the work that they’ve performed. The single biggest benefit of having USR’s InfraKEY Managed Services Support Program is the peace of mind that it provides. We believe that we can count on US Resources to alert us of any issues with our servers and network before they become critical. US Resources really stands out in their commitment to follow up, and with ensuring that we are satisfied with all of the work that they’ve performed, whether it be a project or a service issue. If you are on the fence about whether to choose US Resources as your MSP, GO with US Resources. You’ll be glad that you did!“
When you sign up for US Resources’ professional cloud computing services, you’ll find:
- Security – Your business’s vital systems and data will be protected from loss, and even theft.
- Service and Support – We’ll always be around 24/7 to serve your needs, and we’ll monitor your systems to prevent any problems in the first place.
- Data protection – With our built-in data backup and secure data storage, you’ll never have to worry about losing your data in the event of any disaster.
- Tools you can use – When you need to control and manage your systems, we give you user-friendly, intuitive tools to help you along the way.
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